If a client can not make the trip, they can transfer their trip to a different date in the future; however, in some circumstances, Misana Voyages reserves the right to reject trip transfers. When a trip transfer is approved, the new trip must happen within one year of the original trip date.
Cancellation requests should be made in writing (via email), and the following refund charges conditions apply.
If the client abandons a trip after it has begun, there shall be no refunds; any additional costs incurred by Misana Voyages due to trip abandonment shall be billed to the client.
Cancellation by Misana Voyages
Sometimes, Misana Voyages may face circumstances (beyond our control) that may force us to cancel a client’s booking.
Situations that can lead to a cancellation include but are not limited to war, terrorism, hostilities, riots or political unrest (or the threats of any of these), industrial disputes, natural disasters, adverse weather conditions, or the withdrawal of (or significant interference with) travel or accommodation facilities.
If cancellation is inevitable, we will notify you of the cancellation as soon as it is practically possible. We will also offer you a similar tour in the future; if the offer is not acceptable, we will refund all of the monies you paid.